Services

Five modules built around the NHS s12 guidance.

Each module addresses a specific recommendation in NHS England's Section 12 guidance. They work standalone, but they're designed to compose into one continuous pathway.

01Profiling & Onboarding02Rota & Messaging03Payment & Invoicing04Live Transcription05Data, QA & QI
MODULE 01

Personal user profiling & self-onboarding.

Doctors join the rota themselves. Credentials, specialisms and indemnity verified up front, leadership freed to lead.

  • Reduce delays in accessing s12 doctors for MHA assessments
  • Manage active and out-of-hours availability per doctor
  • Capture indemnity in line with GMC Good Medical Practice
  • Activity summary for governance, appraisal and revalidation
Step 01
Register
Step 02
Compliance
JS
Joe Smith
GMC 7421334
First name
Joe
Last name
Smith
Email
j.smith@nhs.net
Reg. number
7421334
Workplace
Adult Acute
Expiry
2028-03-31
Onboarded
Submit application→
DBS
exp 2026-05
GMC
exp 2026-09
S12
exp 2028-03
MHA
exp 2026-05
Indemnity
exp 2027-02
100%
compliant · ready for rota
MODULE 02

Rota & messaging, gaps visible the moment they appear.

A live rota that gives an immediate visual overview of cover gaps and accurate on-call availability, so AMHPs reach the right doctor for the patient in front of them.

  • Immediate visual overview of rota gaps across core hours
  • Clear, accurate picture of who is on call and when
  • Unfilled shifts surfaced early so they can be chased, not discovered
  • Specialist agreements for CYP, older adults, autism and LD
  • Direct, audit-trailed messaging between AMHP and doctor
Part 2
Rota & communication
100%
coverage
Populated
M
T
W
T
F
S
S
AM
RK
AI
MC
TL
SH
PW
FN
PM
AI
RK
TL
SH
PW
FN
EO
N
MC
TL
SH
PW
TL
EO
RK
Week locked · 21 of 21 shifts covered
TL
Dr. T. Lampard
Online
About: Fri night · S12 cover
Could you cover Fri night?
Delivered
Got it 👍
MODULE 03

Payment & invoicing, settled in minutes.

Doctors paid promptly. Trusts and ICBs see exactly what was paid, to whom, for which case.

  • Rapid payment within minutes of authorisation
  • Clarity on when a fee can be claimed, including cancellations
  • Mileage handled in line with contractual requirements
  • Counter-fraud: in-hours work flagged automatically
  • Claims auto-routed to the relevant ICB

Fee schedules, mileage rates and cancellation rules are set locally. Figures shown here are sample data, not a national rate; what's payable varies by region and is configured to your own policy.

Part 3
Payment & invoicing
Paid today
£1136.48
Dr
Fee
Mileage
Status
Total
RK
£215.00
42.8 mi£19.26
Paid
£234.26
AI
£145.00
18.4 mi£8.28
Paid
£153.28
TL
£215.00
-
Paid
£215.00
MC
£145.00
26.1 mi£11.75
Paid
£156.75
SH
£145.00
-
Paid
£145.00
PW
£215.00
38.2 mi£17.19
Paid
£232.19
Paid in 18 minutes
BACS
MODULE 04

Live transcription, paperwork done as you go.

Capture the assessment in the room. Forms draft themselves. Discharge is ready when the conversation ends.

  • Powered by Zone Scribe, a DTAC approved Class I medical device
  • Live script of the interview, securely stored
  • Statutory paperwork populated as the conversation unfolds
  • Discharge document ready at sign-off

Section Link's AI transcription and websearch layer, powered by Zone Scribe, is a DTAC approved Class I medical device manufactured by Actualised Living.

Part 4
Transcription & auto-fill
Form A4 ready
Assessment 24/03
Transcript
Highlights
Insights
Zone Scribe uses AI and may make mistakes.
▶
Philip
Hi Mark. We're here to talk about how you've been feeling.
▶
Mark
You're not just here to talk. I know how this goes.
CAPTURED
00:03.00
AI Response
Patient with low mood and disorganised thinking. Stopped medication 10 days ago. Risk to self moderate; insight limited. Section 2 supported.
Application
Detention in hospital is the most appropriate care.
YES
NO
Urgent necessity for Section 2 admission.
YES
NO
Founded on a medical recommendation.
YES
NO
1 of 2
Department
of Health &
Social Care
Form A4 - Regulation 4(1)(b)(ii)
Mental Health Act 1983
Section 2 - medical recommendation for admission for assessment
1
I, Dr. Ellie Hardy of e.hardy@nhs.net,
a registered medical practitioner, recommend that Mark Whitelaw of 14 Low Moor Road, LN3 6JY,
be admitted to a hospital for assessment in accordance with Part 2 of the Mental Health Act 1983.
I last examined this patient on 24 March 2026.
2
In my opinion,
(a)this patient is suffering from mental disorder of a nature or degree which warrants detention in hospital for assessment,
AND
(b) ought to be so detained
(i) in the interests of the patient's own health
(ii) in the interests of the patient's own safety
(iii) with a view to the protection of other persons.
3
My reasons for these opinions are:
Patient presents with low mood and disorganised thinking, has stopped medication for ten days, with moderate risk to self and limited insight.
Signed
E. Hardy
Date
24/03/2026
Form A4 generated - ready to share
PDF
MODULE 05

Data collection & access for QA / QI.

Embedded reporting that makes MHA performance, workforce and outcomes visible, at last.

  • Model assessment volumes alongside admissions data
  • Outcomes per assessment: informal admission, discharge, MHA admission
  • Frequent service users tracked safely with unique identifiers
  • Feedback loops that surface performance issues for CPD
  • Workforce activity: assessments per doctor, payment SLAs
Assessment volume · by month
Live
Outcomes
MHA · Informal · Discharge
Payment SLA
Tracked per claim

See it on your own pathway.

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