Services

Six modules built around the NHS s12 guidance.

Each module addresses a specific recommendation in NHS England's Section 12 guidance. They work standalone, but they're designed to compose into one continuous pathway.

MODULE 01

Personal user profiling & self-onboarding.

Doctors join the rota themselves. Credentials, specialisms and indemnity verified up front, leadership freed to lead.

  • Reduce delays in accessing s12 doctors for MHA assessments
  • Manage active and out-of-hours availability per doctor
  • Capture indemnity in line with GMC Good Medical Practice
  • Activity summary for governance, appraisal and revalidation
Step 01
Register
Step 02
Compliance
JS
Joe Smith
GMC 7421334
First name
Last name
Email
Reg. number
Workplace
Expiry
Submit application
DBS
exp 2026-05
GMC
exp 2026-09
S12
exp 2028-03
MHA
exp 2026-05
Indemnity
exp 2027-02
0%
compliant · ready for rota
MODULE 02

Rota & messaging, always one doctor on cover.

A live rota that guarantees core-hours cover and routes AMHPs to the right doctor for the patient in front of them.

  • At least one s12 doctor responsible for cover in core hours
  • Avoid night-time assessments through timely requesting
  • Specialist agreements for CYP, older adults, autism and LD
  • Direct, audit-trailed messaging between AMHP and doctor
Part 2
Rota & communication
Populate with AI
M
T
W
T
F
S
S
AM
PM
N
Ready to populate
MODULE 03

Payment & invoicing, settled in minutes.

Doctors paid promptly. Trusts and ICBs see exactly what was paid, to whom, for which case.

  • Rapid payment within minutes of authorisation
  • Clarity on when a fee can be claimed, including cancellations
  • Mileage handled in line with contractual requirements
  • Counter-fraud: in-hours work flagged automatically
  • Claims auto-routed to the relevant ICB
Part 3
Payment & invoicing
Paid today
£0.00
Dr
Fee
Mileage
Status
Total
MODULE 04

Live transcription, paperwork done as you go.

Capture the assessment in the room. Forms draft themselves. Discharge is ready when the conversation ends.

  • Live script of the interview, securely stored
  • Statutory paperwork populated as the conversation unfolds
  • Discharge document ready at sign-off
Part 4
Transcription & auto-fill
Recording via Zone Scribe
Assessment 24/03
Transcript
Highlights
Insights
Zone Scribe uses AI and may make mistakes.
RECORDING
00:00.00
MODULE 05

Data collection & access for QA / QI.

Embedded reporting that makes MHA performance, workforce and outcomes visible, at last.

  • Model assessment volumes alongside admissions data
  • Outcomes per assessment: informal admission, discharge, MHA admission
  • Frequent service users tracked safely with unique identifiers
  • Feedback loops that surface performance issues for CPD
  • Workforce activity: assessments per doctor, payment SLAs
April · 318 assessments
+12% MoM
Outcomes
MHA · Informal · Discharge
Avg. payment SLA
3m 48s

See it on your own pathway.

Book a 30-minute walkthrough with the team behind Section Link.